Practice & Patient Safety Information
Five Valleys Urology is committed to the health and wellbeing of our patients, staff, and community as our first priority.
At this time we are changing our normal clinic operations. We are actively monitoring national and local information regarding COVID-19 (Coronavirus) and participating in local, state, and Federal response efforts. We’re adhering to all the CDC and Missoula County Health Department guidelines to prevent viral transmission and ensure safety in our facility.
This page will be updated frequently to reflect the current status. Please refer back to it and refresh the page to ensure the latest info is displayed.
- If you have fever, cough, and/or shortness of breath, your appointment will be rescheduled per CDC guidelines. We will attempt to relay this information to your referring provider.
- High-risk patients are urged to reschedule their appointments. This includes patients over the age of 65, and patients with compromised immune systems due to cancer, diabetes, heart or lung disease, etc.
- Patients who have traveled recently will be asked to reschedule appointments. This includes traveling to known “hotspots,” even if you do not have symptoms.
- Hours of operation will be fluctuating. Please contact our office if you do not have a confirmed appointment.
Refills and prescriptions from our in-house pharmacy are currently being mailed to patients homes for safety and convenience. For most medications, patients can expect to call in and request a refill as normal. Prescriptions will be mailed through USPS with signature required. Shipping prescriptions is $5 if less than 90 tablets. Prescriptions of 90 or more tablets have free shipping.